It is tempting to think that because you have used a
computer for a long time, you are "computer literate" or
"computer savvy," but this is not the case. Here are 10 skills you
absolutely must know to be considered computer literate. If you already know these,
you should be helping others learn them as well!
Search engines
Using a search engine is more than typing in the address,
putting a couple of keywords into the big text box, clicking Search, and
choosing the first result. While that may work, it won't give you the best
results much of the time. Learning the advanced search, Boolean operators, and
how to discern good results from bad results goes a long way toward enabling
you to use a computer as a powerful research tool.
Word processing
Word processing is one of the oldest uses for a computer.
And it continues to be extremely important, even though in many ways its
functions have been put into other applications. (For example, people may write
more emails than documents, but the task is nearly identical.) It is tough to
claim to be computer literate if the basic functions of word processing — like
spell check, table creation, and working with headers — are outside your
capabilities.
Spreadsheets
Spreadsheets were the
killer application that got a lot of people willing to pony up big bucks for a
PC in the early 1980s. Spreadsheets offer incredibly powerful analysis
possibilities... if you know how to use them for more than storing the holiday
card address list. (Okay, I use Excel for that too.) Being able to use
formulas, references, and macros can turn a "grid of numbers" into
actionable information in the hands of the right person.
Browser basic
It is almost painful to watch some "computer
savvy" people operate a Web browser. The most obvious goof is going to a
search engine to type in the address of the site they want to go to. But folks
are unaware of a lot of other things they do that make the Internet more difficult
than it needs to be. Mastering techniques like opening links in new windows,
using bookmarks, editing URLs to perform navigation, clearing the browser
cache, and understanding common error messages will give you access to a world
of unlimited information instead of keeping you stuck with only what Web site
designers make obvious.
Virus or Malware Scanning
Much of typical computer maintenance is automated or
unneeded at this point, but it is still essential to understand how to check a
system for nasty bugs, spyware, and other malicious applications. While the
scanning tools come with real-time monitors, something can still slip onto the
system before the scanner has the right filter for it. So it's critical to know
how to trigger a manual virus/malware scan, as well as how to use alternative
systems, spot signs of an infection, and other similar tasks.
Common keyboard command
If you do not know how to copy/paste without a mouse, you
are not computer literate. Sorry! Every operating system has some universal
keyboard commands, and while knowing them won't add 30 minutes back into your
day, it will take a lot of the "friction" out of using a computer.
Learning these commands is more a matter of routine than anything else; a short
tutorial done once a day for a week will probably be enough to put you in the
habit, and it will make you a happier user.
Basic hardware terminology
It is tough to have someone help you with a problem when you
tell them that your "hard drive" is unplugged, when you really mean
"the computer." There are a number of common hardware
misunderstandings out there, and while some are understandable (for instance,
confusing a NIC with a modem — the cables look similar and they serve the same
purpose, networking), knowing basic hardware terminology is a must-have skill
to be a savvy user.
Simple Networking diagnosis
Networking problems create the most common trouble with most
computers. While you don't need to be able to program a Cisco router, you
should know how to:
- Determine your IP address
- Verify physical connectivity to the network
- Check that you have a logical connection to the network
- Find out what path network traffic takes to get to its destination
- Translate from DNS to IP names addresses
How to hook it up
Despite the colour coding of connections and the fact that
most cords can be plugged into only one hole, tons of people still can't hook
up a computer. It is tough to claim to be computer literate if you can't even
get it hooked up and turned on without some help.
Security
It is a dangerous world out there! You absolutely must know
how to protect yourself from attackers on the Internet and keep your personal
data private. Everything from knowing to check a link before you click it to
verifying that encryption is being used to transmit sensitive data to researching
sites before giving them your personal data are all critical skills for the
modern computer user. If you do not know how to keep yourself safe, you need to
learn how.
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